Encore at Wynn
Las Vegas
Join us for the AFCC Fall Conference on September 8-9, 2019
Encore at Wynn
Las Vegas
Join us for the AFCC Fall Conference on September 8-9, 2019. Encore at Wynn Las Vegas
Wynn Las Vegas and Encore
A limited block of discounted rooms has been reserved at the Encore at Wynn, Las Vegas.
Book Early! Once our room block is full, rooms cannot be added and will only be available at the prevailing rate.
Resort Suite Guestroom $249/night + $25 resort fee
Tower Suite Guestroom $339night + $25 resort fee
Phone Reservations:
1-866-770-7555
702-770-7100
Use Group Booking Code: 6AFC0919
AFCC Group Passkey
*Please note that there is a charge of $50 per room per night for double queen accommodations.
Conference Tickets
Be Sure to Also Attend
The Debt Connection Symposium & Expo
September 10th – Red Rock Resort and Casino
Special One Day Session: "Debt Settlement Strategies and Solutions"
Be sure to attend this special one-day event at the upcoming Debt Connection Symposium & Expo. This one-day event will be dedicated to Debt Settlement and feature Creditor Roundtables, Networking Events and informative Panel Discussions designed to bring creditors, collectors and debt settlement stakeholders together for a day of thought provoking discussions and engagement.
Special One-Day Registration Pass Available
AFCC 2018 Fall Golf Classic
Sponsored by:
Sunday, September 23rd – 8:00 am Shotgun Start
Registration Closed
Speakers
AFCC 2019 Fall Conference Speakers
Speakers
AFCC 2019 Fall Conference Speakers
Agenda
Agenda
Agenda
Registration Open
Sponsored by DebtPay Pro/DebtPay Gateway
Conference Kick-Off Lunch
Sponsored by Rescue One Financial
Round Table Break Out Sessions
CFPB Proposed Rules and its Impact on the Debt Collection Industry
Michael Lamm, Managing Partner, Corporate Advisory Solutions
Join Michael Lamm, Managing Partner from Corporate Advisory Solutions who will be hosting a roundtable on the newly proposed CFPB rules and how it will impact/change the landscape of the debt collection industry. You will learn about the primary rule changes, legal issues that will result as well as how new forms of technology will impact consumer interactions with the debt collection industry.
Increase Your ROI and Enhance Quality of Service: Nearshore Debt Settlement Solutions
James Mahoney, Senior Business Development Director, RTR International
Brian Dean, Portfolio Manager-Debt Settlement Services, RTR International
RTR International is a leader in business process outsourcing. Join their discussion to discover the advantages of transferring responsibilities associated with high cost / low return business processes while eliminating incremental recruiting, hiring, training and infrastructure costs. From end to end servicing to specific back-office processes, RTR International will share their thoughts around how they tailor service programs to fit business needs. Spend some time with the team and see how they can help grow your business and increase profitability.
Online Marketing and Lead Generation
Joel Vogel, VP of Business Development, Search ROI, LLC
As the Debt Settlement industry continues to grow, so does the competition for new customers. This round table discussion will focus on how companies can move beyond traditional marketing channels like inbound phone and direct mail campaigns. Learn about leveraging online marketing to improve customer acquisition, save time and resources in your call center, and increase conversions.
Payday Loan Debt Settlement
Michael Gonzales, President, Settle Our Debt
Settle Our Debt is a “niche” debt settlement company that specializes exclusively in resolving payday loan and triple digit interest installment loan debt. This unique segment of the population is being neglected by traditional debt settlement companies. Join us to learn how you can incorporate a payday loan strategy into your existing operation.
NEGOTIATIONS: What You Need to Know
Renauld Smith, Director of Negotiation and Debt Settlement, Consultant
During this roundtable discussion we will be sharing best practices, ideas and techniques to help your negotiation team. Here are just a few of the topics that will be covered:
- When to contact a creditor (funds, creditor, days past due)
- How a negotiator should set up and prioritize their day
- Best time to get a settlement (based on credit parameters)
- Dealing with problem creditors and Credit Unions
- Settling with original creditor vs 3rd party, attorney or going to court
Why You Need an Arbitration Clause in Your Marketing Agreement
Michael Thurman, Founder, Thurman Legal
Industry compliance and regulatory attorney Michael Thurman will discuss important reasons why companies should consider including arbitration clauses not only in their customer agreements but also in their business agreements with affiliates, marketers and other business vendors. Mike counsels and represents companies in regulatory investigations and enforcement actions as well as business disputes.
Credit Repair
Donna Perkins, CEO, KC Credit Services
Join the discussion about synergizing with credit repair. Credit Repair is the perfect fit for consumers graduating from their debt relief programs.
Successfully Positioning Debt Settlement alongside Consolidation Loans, Credit Counseling/Debt Management and Bankruptcy.
Laurence Larose, Executive Director, IAPDA
Millions of consumers are asking how to resolve overwhelming debt problems. They need solid debt relief information and advice so that they can fully understand all of their options.
There are four primary concerns for most consumers seeking a debt relief solution:
1. Monthly Payment
2. Time To Debt Freedom
3. Total Cost and
4. The Impact On Their Credit
Consumers need to evaluate each program available relative to their prioritization of these four factors — not all programs are equal and not all are well suited to each consumer. We will discuss how a Debt Specialist can assist their consumer client’s understanding of the options available and choosing their best alternative.
Accredited Member-Debt Compliance Audits
Randy Lindsey, Auditor, BSI
Learn all about why becoming an Accredited Member is important. Randy will be discussing what is involved in becoming an Accredited Member, and sharing the details of the annual Debt Compliance Audit process performed by BSI auditors.
Improving Customer Engagement And Conversion With SMS
Ken Richard, Executive Vice President and General Counsel, Ytel
The way businesses communicate with customers and prospective customers is undergoing a massive paradigm shift with SMS at the forefront of this new landscape. Businesses of all sizes that understand this and are engaging consumers in business conversations using SMS are rewarded with deeper customer engagement, higher conversion rates, and greater ROI on marketing and operational programs.
More Round Table Topics To Be Announced Soon…
Welcome Reception
Sponsored by Crossroads Financial Technologies
Breakfast
Sponsored by Max Decisions
Cappuccino/Espresso Bar
Sponsored by BullDog360
AFCC Industry and Compliance Update
Robby Birnbaum, AFCC President
As the leading expert on debt settlement compliance and regulation Mr. Birnbaum, the President of the American Fair Credit Council will update professionals on the current ‘State of Debt Settlement.” Awareness of newly implemented state laws, consumer protections and how new relief approaches will impact both consumers and settlement organizations is a must. Find out what to expect from the CFPB, FTC and state regulators regarding licensing requirements for this industry as well as new marketing approaches to adjust to new compliance issues.
Networking Break
Sponsored by Reliant Account Management
AFCC Federal and State Legislative Update – Wins, Losses and the Battles Ahead
Steven Boms, President, Allon Advocacy
Robert Linderman, AFCC Vice President & Legislative Director
The AFCC has been hard at work in state capitols across the country and in Washington, D.C. Join Bob Linderman, the AFCC’s Vice-President, and Steve Boms, President, Allon Advocacy, LLC, for an overview of the AFCC’s legislative and regulatory progress to date and for a look ahead to where the AFCC plans to engage in the future.
AFCC Executive Board and Advisory Board updates
Lunch
Sponsored by Debt Advisor
AFCC Member Recognition and Consumer Feedback
Keynote Speaker : Overview Culture of Service – The Zappos Story
Erica Javellana, Speaker of the House, Zappos
By developing a company culture and committing to it, you can make a positive change within your organization. Zappos.com has grown their business because of their unique culture and the service they provide to their customers. Zappos Insights’ Speaker of The House, Erica Javellana, will share the Zappos core values system, their approach to customer service and employee engagement, and how this Culture of Service can be applied to any industry.
Networking Break
Sponsored by Complete Legal Plan
The Benefit of the Debt Settlement Industry to the U.S. Economy
John Dunham, Managing Partner, John Dunham and Associates
Economist John Dunham shares the results of his economic impact study on the debt settlement industry. The study, commissioned by AFCC, not only examines the overall impact of the industry to the nation but the economic benefits to consumers and collectors.
Compliance Challenges for Payment Processors and Banks:
Marsha Jones, President, Third Party Payment Processors Association (TPPPA)
Third-party payment processors have complex compliance requirements and applicable laws, regulations and guidance are anything but straightforward. Part of the requirements flow down from bank regulations and part of the requirements flow up from the merchant requirements. State and federal laws are frequently inconsistent and oftentimes guidance comes in the form of enforcement actions. This session will outline the essential requirements of payment processors in building compliance management systems that support banks’ compliance and help to ensure longstanding relationships for payment processing of merchants.
Our Collective Roles in a Self-Regulatory Environment
Matthew Fehling, President & CEO, BBB Serving the Pacific Southwest
Hear from BBB Pacific Southwest President and CEO Matthew Fehling as he shares why Better Business Bureau should not be seen as “one more regulatory agency” but rather as an ally for ethical business. Conference attendees will gain a better understanding of self-regulation and the role BBB plays in advancing self-regulation for the purpose of improving confidence, relationships and bottom line performance.
Closing Reception
Sponsored by Veritas Legal Plan
Agenda
Agenda
Sponsors
All Sponsor Levels receive:
Name and Logo on Conference Website and in all Printed Conference Material, Full Page Ad in Conference Program, Link on Website, 1-E-Blast Promotional Mention with link to Company Website, E-Blast Sponsorship Announcement, Logo on Conference Welcome Sign and pre-conference attendee list.
Sponsors
Title Sponsorship ($4,000)Title sponsor receives prominent company name and logo placement on event signage, and printed material.
SOLD
Sunday Reception ($5,000)This high energy welcome reception is the first opportunity to network at the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.
SOLD
Conference Promo Bag ($1,000)Company logo prominently placed on the conference bags. All attendees will receive their bags at the conference registration desk.
SOLD
Room Key ($1,500)Put your company logo on the key card jacket received by all guests in the conference room block at time of check in.
SOLD
Lanyard ($800)Company Name/Logo printed on conference lanyard attached to name badge attendees are required to wear. Lanyards and name tags are handed out at the registration desk.
SOLD
Monday Reception ($5,000)This high energy networking reception closes out the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.
SOLD
Charging Station ($1,500)Conference attendees will have you to thank for keeping devices charged during the conference. The charging station area will have signage with your company name and logo.
SOLD
Relaxation Station ($3,500)Several massage therapists will be offering back/neck/shoulder massages on Monday. The conference attendees will have you to thank for providing them with a few minutes of quiet, peaceful relaxation.
SOLD
Workbook ($1,000)Conference workbooks are provided to each attendee at registration. Sponsorship includes company name and logo on front cover and customized back cover page.
SOLD
Wi-fi ($1,500)As the wi-fi sponsor you are the hero keeping everyone connected. Recognition given on all printed materials in reference to wi-fi instructions and on login splash page.
SOLD
Registration Desk ($2,500)Registration is the first point of visibility for your company at the conference. By sponsoring the registration desk, your company logo is displayed on each online ticket confirmation as well as signage prominently displayed at the registration desk.
SOLD
Premium Gift SponsorshipCompany logo prominently placed on the approved swag item chosen. All attendees will receive the gift at the conference registration desk.
$ Price TBD
Monday Reception ($5,000)This high energy networking reception closes out the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.
SOLD
Monday Lunch ($3,000)Conference Networking Lunch will be served to all attendees in the Vendor Room. Signage will be posted throughout the area. This sponsorship includes the opportunity to distribute marketing materials and a mobile app announcement alerting attendees of the sponsored lunch.
SOLD
Monday Breakfast ($2,500)Get everyone off to a good start by sponsoring the breakfast buffet. Signage will be posted throughout the area. This sponsorship includes the opportunity to distribute marketing materials and a mobile app announcement alerting attendees of the sponsored breakfast.
SOLD
Monday AM Break ($1,500)The morning break is held in the exhibit hall. Signs will be located throughout the exhibit area and near food stations. The sponsorship includes a mobile app announcement alerting attendees of the sponsored break. Sponsor will also receive verbal recognition during one of the general session events.
SOLD
Monday PM Break ($1,500)The afternoon break is held in the exhibit hall. Signs will be located throughout the exhibit area and near food stations. The sponsorship includes a mobile app announcement alerting attendees of the sponsored break. Sponsor will also receive verbal recognition during one of the general session events
SOLD
Espresso Bar ($2,500)Baristas will be on hand to prepare specialty coffee and tea. Signage will be located at the Espresso Bare area. The sponsorship includes a mobile app announcement alerting attendees. Sponsor will also receive verbal recognition during one of the general session events
SOLD
Picture with Showgirl ($4,000)Nothing says classic Vegas like Showgirls. Conference attendees can have a photo taken with a showgirl to capture the Old Vegas flair. The sponsorship includes a mobile app announcement alerting attendees of this opportunity.
$ 4,000
Mobile App ($2,500)This is the perfect way to give your company high visibility leading up to and during the conference. Your logo with hyperlink to your website will be displayed on the App cover page visible each time an attendee opens the Conference Event App. Logo/recognition given on all printed material in reference to the app.
SOLD
Sunday Lunch ($3,000)Conference Networking Lunch Will Be Served To All Attendees In The Vendor Room. Signage Will Be Posted Throughout The Area. This Sponsorship Includes The Opportunity To Distribute Marketing Materials And A Mobile App Announcement Alerting Attendees Of The Sponsored Lunch.
SOLD
Literature Insert Sponsorship
$500
The Literature Insert sponsorship allows you to provide a single sheet marketing piece to be inserted into the registration bag each attendee will receive at the conference.