Encore at Wynn
Las Vegas

Join us for the AFCC Fall Conference on September 8-9, 2019

Encore at Wynn
Las Vegas

Join us for the AFCC Fall Conference on September 8-9, 2019. Encore at Wynn Las Vegas

Wynn Las Vegas and Encore

A limited block of discounted rooms has been reserved at the Encore at Wynn, Las Vegas.

Book Early! Once our room block is full, rooms cannot be added and will only be available at the prevailing rate.

Resort Suite Guestroom $249/night + $25 resort fee

Tower Suite Guestroom $339night + $25 resort fee

Phone Reservations:

1-866-770-7555

702-770-7100

Use Group Booking Code: 6AFC0919

AFCC Group Passkey

*Please note that there is a charge of $50 per room per night for double queen accommodations.

Be Sure to Also Attend

The Debt Connection Symposium & Expo
September 10th – Red Rock Resort and Casino

Special One Day Session: "Debt Settlement Strategies and Solutions"

Be sure to attend this special one-day event at the upcoming Debt Connection Symposium & Expo. This one-day event will be dedicated to Debt Settlement and feature Creditor Roundtables, Networking Events and informative Panel Discussions designed to bring creditors, collectors and debt settlement stakeholders together for a day of thought provoking discussions and engagement.

Special One-Day Registration Pass Available

AFCC 2018 Fall Golf Classic

Sponsored by:

Sunday, September 23rd – 8:00 am Shotgun Start

Registration Closed

Speakers

AFCC 2019 Fall Conference Speakers

Robby H. Birnbaum

Partner Greenspoon Marder

President - AFCC

    Bob Linderman

    Vice President & Legislative Director

    AFCC

      Steven Boms

      President

      Allon Advocacy, LLC

        Teresa Dodson

        CEO and Founder

        Greenbacks Consulting

          Michael Lamm

          Founding Partner

          Corporate Advisory Solutions

            James Mahoney

            Senior Business Development Director

            RTR International

              Renauld Smith

              Director of Negotiation and Debt Settlement

              Consultant

                Donna Perkins

                Owner

                KC Credit Services

                  Erica Javellana

                  Human Resources Department

                  Zappos.com

                    Michael Thurman

                    Founder

                    Thurman Legal

                      Matthew Fehling

                      President & CEO

                      Better Business Bureau Serving Pacific Southwest

                        Marsha Jones

                        President

                        Third Party Payment Processors Association (TPPPA)

                          Laurence Larose

                          Founder and Executive Director

                          IAPDA

                            Brian Dean

                            Portfolio Manager-Debt Settlement Services

                            RTR International

                              Joel Vogel

                              VP of Business Development

                              Debt Advisor, LLC

                                Ken Richard

                                Executive Vice President and General Counsel

                                Ytel

                                  Marc Cataldo

                                  Director, Credit and Collections

                                  CallMiner

                                    Randy Lindsey

                                    Auditor

                                    British Standards Institution (BSI)

                                      John Dunham

                                      President

                                      John Dunham & Associates

                                        Speakers

                                        AFCC 2019 Fall Conference Speakers

                                        Robby H. Birnbaum

                                        Partner Greenspoon Marder

                                        President - AFCC

                                          Bob Linderman

                                          Vice President & Legislative Director

                                          AFCC

                                            Steven Boms

                                            President

                                            Allon Advocacy, LLC

                                              Teresa Dodson

                                              CEO and Founder

                                              Greenbacks Consulting

                                                Michael Lamm

                                                Founding Partner

                                                Corporate Advisory Solutions

                                                  James Mahoney

                                                  Senior Business Development Director

                                                  RTR International

                                                    Renauld Smith

                                                    Director of Negotiation and Debt Settlement

                                                    Consultant

                                                      Donna Perkins

                                                      Owner

                                                      KC Credit Services

                                                        Erica Javellana

                                                        Human Resources Department

                                                        Zappos.com

                                                          Michael Thurman

                                                          Founder

                                                          Thurman Legal

                                                            Matthew Fehling

                                                            President & CEO

                                                            Better Business Bureau Serving Pacific Southwest

                                                              Marsha Jones

                                                              President

                                                              Third Party Payment Processors Association (TPPPA)

                                                                Laurence Larose

                                                                Founder and Executive Director

                                                                IAPDA

                                                                  Brian Dean

                                                                  Portfolio Manager-Debt Settlement Services

                                                                  RTR International

                                                                    Joel Vogel

                                                                    VP of Business Development

                                                                    Debt Advisor, LLC

                                                                      Ken Richard

                                                                      Executive Vice President and General Counsel

                                                                      Ytel

                                                                        Marc Cataldo

                                                                        Director, Credit and Collections

                                                                        CallMiner

                                                                          Randy Lindsey

                                                                          Auditor

                                                                          British Standards Institution (BSI)

                                                                            John Dunham

                                                                            President

                                                                            John Dunham & Associates

                                                                              Agenda

                                                                              Agenda

                                                                              Agenda

                                                                              11:00 am - 12:00 pm
                                                                              Registration Open
                                                                              Sponsored by DebtPay Pro/DebtPay Gateway
                                                                              12:00 pm - 1:00 pm
                                                                              Conference Kick-Off Lunch
                                                                              Sponsored by Rescue One Financial
                                                                              CFPB Proposed Rules and its Impact on the Debt Collection Industry

                                                                              Michael Lamm, Managing Partner, Corporate Advisory Solutions
                                                                              Join Michael Lamm, Managing Partner from Corporate Advisory Solutions who will be hosting a roundtable on the newly proposed CFPB rules and how it will impact/change the landscape of the debt collection industry. You will learn about the primary rule changes, legal issues that will result as well as how new forms of technology will impact consumer interactions with the debt collection industry.

                                                                              Increase Your ROI and Enhance Quality of Service: Nearshore Debt Settlement Solutions

                                                                              James Mahoney, Senior Business Development Director, RTR International
                                                                              Brian Dean, Portfolio Manager-Debt Settlement Services, RTR International
                                                                              RTR International is a leader in business process outsourcing. Join their discussion to discover the advantages of transferring responsibilities associated with high cost / low return business processes while eliminating incremental recruiting, hiring, training and infrastructure costs. From end to end servicing to specific back-office processes, RTR International will share their thoughts around how they tailor service programs to fit business needs. Spend some time with the team and see how they can help grow your business and increase profitability.

                                                                              Online Marketing and Lead Generation

                                                                              Joel Vogel, VP of Business Development, Search ROI, LLC
                                                                              As the Debt Settlement industry continues to grow, so does the competition for new customers. This round table discussion will focus on how companies can move beyond traditional marketing channels like inbound phone and direct mail campaigns. Learn about leveraging online marketing to improve customer acquisition, save time and resources in your call center, and increase conversions.

                                                                              Payday Loan Debt Settlement

                                                                              Michael Gonzales, President, Settle Our Debt
                                                                              Settle Our Debt is a “niche” debt settlement company that specializes exclusively in resolving payday loan and triple digit interest installment loan debt. This unique segment of the population is being neglected by traditional debt settlement companies. Join us to learn how you can incorporate a payday loan strategy into your existing operation.

                                                                              NEGOTIATIONS: What You Need to Know

                                                                              Renauld Smith, Director of Negotiation and Debt Settlement, Consultant
                                                                              During this roundtable discussion we will be sharing best practices, ideas and techniques to help your negotiation team. Here are just a few of the topics that will be covered:

                                                                              • When to contact a creditor (funds, creditor, days past due)
                                                                              • How a negotiator should set up and prioritize their day
                                                                              • Best time to get a settlement (based on credit parameters)
                                                                              • Dealing with problem creditors and Credit Unions
                                                                              • Settling with original creditor vs 3rd party, attorney or going to court
                                                                              Why You Need an Arbitration Clause in Your Marketing Agreement

                                                                              Michael Thurman, Founder, Thurman Legal
                                                                              Industry compliance and regulatory attorney Michael Thurman will discuss important reasons why companies should consider including arbitration clauses not only in their customer agreements but also in their business agreements with affiliates, marketers and other business vendors. Mike counsels and represents companies in regulatory investigations and enforcement actions as well as business disputes.

                                                                              Credit Repair

                                                                              Donna Perkins, CEO, KC Credit Services
                                                                              Join the discussion about synergizing with credit repair. Credit Repair is the perfect fit for consumers graduating from their debt relief programs.

                                                                              Successfully Positioning Debt Settlement alongside Consolidation Loans, Credit Counseling/Debt Management and Bankruptcy.

                                                                              Laurence Larose, Executive Director, IAPDA
                                                                              Millions of consumers are asking how to resolve overwhelming debt problems. They need solid debt relief information and advice so that they can fully understand all of their options.

                                                                              There are four primary concerns for most consumers seeking a debt relief solution:
                                                                              1. Monthly Payment
                                                                              2. Time To Debt Freedom
                                                                              3. Total Cost and
                                                                              4. The Impact On Their Credit

                                                                              Consumers need to evaluate each program available relative to their prioritization of these four factors — not all programs are equal and not all are well suited to each consumer. We will discuss how a Debt Specialist can assist their consumer client’s understanding of the options available and choosing their best alternative.

                                                                              Accredited Member-Debt Compliance Audits

                                                                              Randy Lindsey, Auditor, BSI
                                                                              Learn all about why becoming an Accredited Member is important. Randy will be discussing what is involved in becoming an Accredited Member, and sharing the details of the annual Debt Compliance Audit process performed by BSI auditors.

                                                                              Improving Customer Engagement And Conversion With SMS

                                                                              Ken Richard, Executive Vice President and General Counsel, Ytel
                                                                              The way businesses communicate with customers and prospective customers is undergoing a massive paradigm shift with SMS at the forefront of this new landscape. Businesses of all sizes that understand this and are engaging consumers in business conversations using SMS are rewarded with deeper customer engagement, higher conversion rates, and greater ROI on marketing and operational programs.

                                                                              More Round Table Topics To Be Announced Soon…
                                                                              5:00 pm - 7:30 pm
                                                                              Welcome Reception
                                                                              Sponsored by Crossroads Financial Technologies
                                                                              8:30 am - 9:30 am
                                                                              Breakfast
                                                                              Sponsored by Max Decisions
                                                                              Cappuccino/Espresso Bar
                                                                              Sponsored by BullDog360

                                                                              As the leading expert on debt settlement compliance and regulation Mr. Birnbaum, the President of the American Fair Credit Council will update professionals on the current ‘State of Debt Settlement.” Awareness of newly implemented state laws, consumer protections and how new relief approaches will impact both consumers and settlement organizations is a must. Find out what to expect from the CFPB, FTC and state regulators regarding licensing requirements for this industry as well as new marketing approaches to adjust to new compliance issues.

                                                                              10:45 am - 11:15 am
                                                                              Networking Break
                                                                              Sponsored by Reliant Account Management

                                                                              Robert Linderman, AFCC Vice President & Legislative Director
                                                                              The AFCC has been hard at work in state capitols across the country and in Washington, D.C. Join Bob Linderman, the AFCC’s Vice-President, and Steve Boms, President, Allon Advocacy, LLC, for an overview of the AFCC’s legislative and regulatory progress to date and for a look ahead to where the AFCC plans to engage in the future.

                                                                              12:00 pm - 12:30 pm
                                                                              AFCC Executive Board and Advisory Board updates
                                                                              12:30 pm - 1:30 pm
                                                                              Lunch
                                                                              Sponsored by Debt Advisor
                                                                              1:30 pm - 2:00 pm
                                                                              AFCC Member Recognition and Consumer Feedback

                                                                              By developing a company culture and committing to it, you can make a positive change within your organization. Zappos.com has grown their business because of their unique culture and the service they provide to their customers. Zappos Insights’ Speaker of The House, Erica Javellana, will share the Zappos core values system, their approach to customer service and employee engagement, and how this Culture of Service can be applied to any industry.

                                                                              3:00 pm - 3:30 pm
                                                                              Networking Break
                                                                              Sponsored by Complete Legal Plan

                                                                              Economist John Dunham shares the results of his economic impact study on the debt settlement industry. The study, commissioned by AFCC, not only examines the overall impact of the industry to the nation but the economic benefits to consumers and collectors.

                                                                              Third-party payment processors have complex compliance requirements and applicable laws, regulations and guidance are anything but straightforward. Part of the requirements flow down from bank regulations and part of the requirements flow up from the merchant requirements. State and federal laws are frequently inconsistent and oftentimes guidance comes in the form of enforcement actions. This session will outline the essential requirements of payment processors in building compliance management systems that support banks’ compliance and help to ensure longstanding relationships for payment processing of merchants.

                                                                              Hear from BBB Pacific Southwest President and CEO Matthew Fehling as he shares why Better Business Bureau should not be seen as “one more regulatory agency” but rather as an ally for ethical business. Conference attendees will gain a better understanding of self-regulation and the role BBB plays in advancing self-regulation for the purpose of improving confidence, relationships and bottom line performance.

                                                                              5:00 pm - 7:30 pm
                                                                              Closing Reception
                                                                              Sponsored by Veritas Legal Plan

                                                                              Agenda

                                                                              Agenda

                                                                              Sponsors

                                                                              All Sponsor Levels receive:

                                                                              Name and Logo on Conference Website and in all Printed Conference Material, Full Page Ad in Conference Program, Link on Website, 1-E-Blast Promotional Mention with link to Company Website, E-Blast Sponsorship Announcement, Logo on Conference Welcome Sign and pre-conference attendee list.

                                                                              Sponsors

                                                                              gmlaw

                                                                              Title Sponsorship ($4,000)Title sponsor receives prominent company name and logo placement on event signage, and printed material.

                                                                              SOLD

                                                                              Sunday Reception ($5,000)This high energy welcome reception is the first opportunity to network at the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.

                                                                              SOLD

                                                                              Conference Promo Bag ($1,000)Company logo prominently placed on the conference bags. All attendees will receive their bags at the conference registration desk.

                                                                              SOLD

                                                                              Room Key ($1,500)Put your company logo on the key card jacket received by all guests in the conference room block at time of check in.

                                                                              SOLD

                                                                              Lanyard ($800)Company Name/Logo printed on conference lanyard attached to name badge attendees are required to wear. Lanyards and name tags are handed out at the registration desk.

                                                                              SOLD

                                                                              Monday Reception ($5,000)This high energy networking reception closes out the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.

                                                                              SOLD

                                                                              Charging Station ($1,500)Conference attendees will have you to thank for keeping devices charged during the conference. The charging station area will have signage with your company name and logo.

                                                                              SOLD

                                                                              Relaxation Station ($3,500)Several massage therapists will be offering back/neck/shoulder massages on Monday. The conference attendees will have you to thank for providing them with a few minutes of quiet, peaceful relaxation.

                                                                              SOLD

                                                                              Workbook ($1,000)Conference workbooks are provided to each attendee at registration. Sponsorship includes company name and logo on front cover and customized back cover page.

                                                                              SOLD

                                                                              Wi-fi ($1,500)As the wi-fi sponsor you are the hero keeping everyone connected. Recognition given on all printed materials in reference to wi-fi instructions and on login splash page.

                                                                              SOLD

                                                                              Registration Desk ($2,500)Registration is the first point of visibility for your company at the conference. By sponsoring the registration desk, your company logo is displayed on each online ticket confirmation as well as signage prominently displayed at the registration desk.

                                                                              SOLD

                                                                              Premium Gift SponsorshipCompany logo prominently placed on the approved swag item chosen. All attendees will receive the gift at the conference registration desk.

                                                                              $ Price TBD

                                                                              Monday Reception ($5,000)This high energy networking reception closes out the conference! The sponsorship includes a mobile app announcement alerting attendees of the sponsored reception. Sponsor will also receive verbal recognition during one of the general session events.

                                                                              SOLD

                                                                              Monday Lunch ($3,000)Conference Networking Lunch will be served to all attendees in the Vendor Room. Signage will be posted throughout the area. This sponsorship includes the opportunity to distribute marketing materials and a mobile app announcement alerting attendees of the sponsored lunch.

                                                                              SOLD

                                                                              Monday Breakfast ($2,500)Get everyone off to a good start by sponsoring the breakfast buffet. Signage will be posted throughout the area. This sponsorship includes the opportunity to distribute marketing materials and a mobile app announcement alerting attendees of the sponsored breakfast.

                                                                              SOLD

                                                                              Monday AM Break ($1,500)The morning break is held in the exhibit hall. Signs will be located throughout the exhibit area and near food stations. The sponsorship includes a mobile app announcement alerting attendees of the sponsored break. Sponsor will also receive verbal recognition during one of the general session events.

                                                                              SOLD

                                                                              Monday PM Break ($1,500)The afternoon break is held in the exhibit hall. Signs will be located throughout the exhibit area and near food stations. The sponsorship includes a mobile app announcement alerting attendees of the sponsored break. Sponsor will also receive verbal recognition during one of the general session events

                                                                              SOLD

                                                                              Espresso Bar ($2,500)Baristas will be on hand to prepare specialty coffee and tea. Signage will be located at the Espresso Bare area. The sponsorship includes a mobile app announcement alerting attendees. Sponsor will also receive verbal recognition during one of the general session events

                                                                              SOLD

                                                                              Picture with Showgirl ($4,000)Nothing says classic Vegas like Showgirls. Conference attendees can have a photo taken with a showgirl to capture the Old Vegas flair. The sponsorship includes a mobile app announcement alerting attendees of this opportunity.

                                                                              $ 4,000

                                                                              Mobile App ($2,500)This is the perfect way to give your company high visibility leading up to and during the conference. Your logo with hyperlink to your website will be displayed on the App cover page visible each time an attendee opens the Conference Event App. Logo/recognition given on all printed material in reference to the app.

                                                                              SOLD

                                                                              Sunday Lunch ($3,000)Conference Networking Lunch Will Be Served To All Attendees In The Vendor Room. Signage Will Be Posted Throughout The Area. This Sponsorship Includes The Opportunity To Distribute Marketing Materials And A Mobile App Announcement Alerting Attendees Of The Sponsored Lunch.

                                                                              SOLD

                                                                              Literature Insert Sponsorship

                                                                              $500

                                                                              The Literature Insert sponsorship allows you to provide a single sheet marketing piece to be inserted into the registration bag each attendee will receive at the conference.

                                                                              Contact Us

                                                                              Still Have Questions? Send us a Message Here.

                                                                              Contact Us

                                                                              Still Have Questions? Send us a Message Here.
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